Casey Ho on Product Management

Facebook chat seems to have been having major prob...

2010-02-20T12:24:49.498-08:00

Facebook chat seems to have been having major problems today. Earlier I was getting warnings about plaintext authentication via an encrypted connection, too, where everything had been working fine until then.

Like you, I have a separate Proxy tab and no Gnome. My proxy tab says "Use Global Proxy Settings" which seems sensible and works.

You're right about the "proxy.eu.jabber.org" in the File transfer proxies field. I, too, deleted it and I see it's back.

I'm still getting 503 and I've told it to both not...

2010-02-20T11:35:42.972-08:00

I'm still getting 503 and I've told it to both not allow plain text authentication as well as do allow it. I have a separate "Proxy" tab which has no selection for GNOME Proxy settings. The "proxy.eu.jabber.org" shows up again when I go back into account settings even though I deleted it. Any ideas?

I've just set this up, and got it working, using y...

2010-02-19T13:46:35.222-08:00

I've just set this up, and got it working, using your instructions, which are generally fine, but I think still need a bit of clarification:

As has already been mentioned, your Facebook username must be the actual username you created (and if you haven't yet, you'll need to create one). You can't use an email address (as you can when logging into FB via your browser).

On the "Basic" tab, do you need to put "Home" in the resource field? It's shown in the screenshot but not mentioned explicitly in the instructions.

On the "Advanced" tab it looks like you need to remove the default "proxy.jabber.org" from the File transfer proxies field. The screenshot is confusing because it shows this still in place but doesn't show "chat.facebook.com" in the Connect server field (which you DO need).

Regards

Nick

Facebook says that you should also add chat.facebo...

2010-02-15T08:12:52.585-08:00

Facebook says that you should also add chat.facebook.com to the connect server in the advanced settings. The 503 error went away after I did that. See the link people posted earlier: http://www.facebook.com/sitetour/chat.php

Some users have no name, they have u_(Facebook_ID)...

2010-02-15T02:06:07.014-08:00

Some users have no name, they have u_(Facebook_ID)@chat.facebook.com, someone knows the reason?

I didn't change anything and finally it works. I ...

2010-02-15T00:14:12.851-08:00

I didn't change anything and finally it works. I suspect facebook changed something on their end.

Windows Users: After constantly getting the 503 e...

2010-02-14T22:24:39.135-08:00

Windows Users:

After constantly getting the 503 error, and double checking settings I deleted the account and re-added it. Though all the settings were the same, re-adding the account seemed to do the trick.

Link to page with the exact settings.
http://www.facebook.com/help/?page=779#!/help/?faq=16739

Excellent! I've been wanting this for ages.

2010-02-14T04:55:00.416-08:00

Excellent! I've been wanting this for ages.

After changing Home to Pidgin + adding a local ali...

2010-02-13T02:19:33.467-08:00

After changing Home to Pidgin + adding a local alias it works for me! Before that i got 503..

I can confirm on Arch Linux that installing cyrus-...

2010-02-12T02:06:54.011-08:00

I can confirm on Arch Linux that installing cyrus-sasl did the trick :D

Arch Linux user here. Install cyrus-sasl solved th...

2010-02-11T22:27:36.926-08:00

Arch Linux user here. Install cyrus-sasl solved the 503 error message for me too, thanks for the tip guys. Now I'm logged in. :)

I've updated the post with some additional setting...

2010-02-11T20:33:49.876-08:00

I've updated the post with some additional settings, which some commenters have alluded to.

In practice, it seems like login is a bit shaky- sometimes I have to press connect several times before it succeeds.

Thanks for the tips everyone.

It looks like you need to set the "connect server"...

2010-02-11T19:58:39.333-08:00

It looks like you need to set the "connect server" to "chat.facebook.com" (on the second page) and possible you need to set "resource" to "Pidgin". I also installed cyrus-sasl like mentioned above, I don't know if it was related.

503 also :(

2010-02-11T16:30:34.619-08:00

503 also :(

I was getting 503 error messages. Then I went to t...

2010-02-11T11:20:57.711-08:00

I was getting 503 error messages. Then I went to the link Fred Morcos posted (http://www.facebook.com/sitetour/chat.php), I followed the steps explained there and now I'm loged in :)

For those of you an arch, you have to install cyru...

2010-02-11T10:55:33.219-08:00

For those of you an arch, you have to install cyrus-sasl. Just figured this out. I'm sure there's a similar package for other Linux distros...

503 in Italy with Pidgin 2.6.5 on 64bit Arch Linux...

2010-02-11T09:43:16.730-08:00

503 in Italy with Pidgin 2.6.5 on 64bit Arch Linux.
It works perfectly using Empathy or Kopete.

503 in Colombia, pidgin 2.6.5

2010-02-11T08:35:06.701-08:00

503 in Colombia, pidgin 2.6.5

http://www.facebook.com/sitetour/chat.php

2010-02-11T05:30:33.469-08:00

http://www.facebook.com/sitetour/chat.php

503 in autria

2010-02-11T05:25:18.770-08:00

503 in autria

503 in France... Pidgin 2.6.4 and Empathy 2.28.1

2010-02-11T04:42:04.920-08:00

503 in France... Pidgin 2.6.4 and Empathy 2.28.1

503 to me too (Israel). in the other hand to a fri...

2010-02-11T04:16:48.950-08:00

503 to me too (Israel). in the other hand to a friend using Adium (Mac OS X) it did work.
my guess is that it's not something with Facebook but with Pidgin, or it's something user specific...

503 in Australia too. You can find your username ...

2010-02-11T03:55:50.793-08:00

503 in Australia too.

You can find your username out by logging into Facebook and clicking on Account in the top right hand side of the page. Then you can see/edit your username. If you have been a member of Facebook for ages like me you might not even have a username and you can choose one on that page.

503 in Indonesia...

2010-02-11T03:50:52.918-08:00

503 in Indonesia...

503 in Ireland...

2010-02-11T01:33:22.542-08:00

503 in Ireland...